FAQ
Still Struggling with Compound Plastic Granules Selection? These are the key challenges we’ve summarized for you—whether before or after purchase, you may encounter these issues! If you don’t find the answers you need here, contact us, and we’ll provide expert solutions!
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How can I get an accurate price quote for my specific plastic material requirements?
Because engineering plastics are highly formulated based on specific technical requirements (such as glass fiber percentage, flame retardancy, or color matching), we provide customized quotes for each project.
To get an accurate, factory-direct price, please send yourTechnical Data Sheet (TDS), target specifications, application details, and estimated order volume to our sales team. We will analyze your requirements and provide an official quotation within 24 hours.
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What is your Minimum Order Quantity (MOQ)?
For standard modified plastic grades, our MOQ is 1 ton (1,000 kg).
For highly customized formulations or specific color-matched trials, the MOQ can be negotiated on a project-by-project basis to support your product development stage.
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What is your production capacity and factory scale?
We operate a modern 45,000 m² workshop equipped with 30 advanced automated pelleting lines. Our annual production capacity reaches 100,000 tons, ensuring stable, high-volume supply and rapid order fulfillment for international Tier-1 and B2B buyers.
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Are free samples available?
Free samples can be provided upon request.
Absolutely. We offer free samples of our engineering plastics for client testing.
Simply share your application details or required specifications with our sales engineers, and we will send out the appropriate grade for your trials. Shipping charges are to be covered by the customer.
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How do you guarantee the quality and consistency of your plastic granules?
Certified to IATF 16949, ISO 9001, ISO 14001, ISO 45001, UL, SGS, and GRS standards.
Products comply with EU requirements including RoHS and REACH regulations.Quality is our baseline. We house an in-house CNAS-accredited laboratory equipped with over 60 advanced testing instruments (including Izod impact testers, melt flow indexers, and RoHS analyzers).
Every batch undergoes strict lot-to-lot testing to guarantee that the mechanical, thermal, and flame-retardant properties exactly match your technical data sheet
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What types of modified plastic materials do you supply?
We specialize in a comprehensive range of customized polymer compounds, including:
Engineering Plastics: PA6, PA66 (Unreinforced, 30% Glass Fiber Reinforced, Flame Retardant), PPA, PC, PBT.
Commodity & Styrenics: Flame Retardant ABS, High-Impact Polystyrene (HIPS), PP, and specialized Alloys (PC/ABS, etc.).
Functional Compounds: Antistatic, conductive, weather-resistant, and high-heat materials tailor-made for automotive (intake manifolds, interior parts), electronics (relay housings, smart devices), and industrial applications.
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What is your lead time for international export orders?
For standard products, samples will be shipped within 24 hours.
For customized products, formulations will be developed within 48 hours with samples delivered within 7-10 days.
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What is your standard packaging for export, and how do you ensure material safety during transit?
Customized packaging can be provided based on customer authorization.
Our standard options include: 25kg bags with pallet stacking and stretch wrapping (1000kg/pallet), or alternatively 750-850kg packages for export in containers.
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What shipping terms, and which is your primary export port?
Strategically located 50km from Qingdao Port, we provide flexible shipping solutions (sea/land/air) with full certifications. Available trade terms: FOB/EXW.
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Are you a trading company or a direct manufacturer?
We are a direct source manufacturer with nearly 30 years of expertise in the engineering plastics industry. Established in 1997, our facility features a 45,000 m² modern workshop and 30 advanced automated production lines.
Operating as a manufacturer allows us to offer factory-direct pricing, strict lot-to-lot quality control via our CNAS-accredited lab, and fully customized material compounding that trading companies simply cannot match.
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Can you match colors and custom formulas based on our specific requirements
Absolutely. Our experienced R&D team can reverse-engineer formulas based on your target physical properties, functional requirements, or specific applications.
We also offer precision color-matching services (via Pantone, RAL, or physical color chips) utilizing computerized spectrophotometers for zero-deviation results.
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What kind of technical and after-sales support do you provide if we encounter issues during injection molding?
Our professional technical team provides free support via video, email and phone during business hours. We conduct joint analysis with customers and offer on-site assistance when needed until full resolution - ensuring your production continuity.
Backed by our CNAS-accredited laboratory, we can analyze your molding parameters, troubleshoot processing issues, and help you optimize temperature, pressure, and cycle times to achieve perfect results.
